Delivery Service

EASY TO ORDER:

Shop--select product--Add to cart --Click on the shopping cart in the upper right corner to checkout--Fill in the recipient's detailed information--Click on check out--Payment--Send the tracking number to your email within 24 hours.

SHIPPING AND DELIVERY

Your order will generally be processed within 24 hours of ordering. Excluding public holidays and weekends. 

Shipping timeframes exclude public holidays, weekend and customs delays which is out of our couriers control.

United States and Europe：5-7 days to arrive

South America ：8-10 days to arrive

Southeast Asia：3-5 days to arrive

The above is based on the delivery time by the previous transportation records. The transportation time may be affected by various factors, and the actual transportation time is subject to express delivery and logistics transportation. Thank you for choosing our products and services. We will complete every order with the most efficient service level, the courier companies we choose are FEDEX, UPS, DHL as usual. Besides,we also have special channels for shipping to Russia.

PLEASE DOUBLE CHECK YOUR ADDRESS!

Sunflower group is not liable for an incorrect shipping address given. It is important you enter the correct address including apartment number otherwise you will not receive your order. 

If you have placed an order and notice the address is incorrect, contact us immediately via email contact info@edible-dust.com as sometimes we will have a small window to make any necessary changes. We are always here to help Monday - Fridays 9a.m. - 5p.m. CST

Once your items are processed for dispatch we are unable to make any changes. If an email is missed or not received in time, sunflower group is not liable for this so again, it is very important to double check your address when placing your order

Besides, please let us know your TAX / VAT number and declared amount, so that we can write the appropriate amount on the invoice.